Great Leaders typically demonstrate enormous courage. When we celebrate July 4th in the USA, for example, we also honored the people who made the Declaration of Independence a reality. These men used their courage to make certain change would happen. They didn’t just think about committing, they committed — all 56 of the signers. And …
Furious but don’t want to make a situation worse? Stay Cool!
Calm, Cool and Collected. If you’ve ever been furious about something — at work or elsewhere — you’ve likely been told to stay “calm, cool, and collected.” Great advice — but not always easy to do. In the world of leadership and emotional intelligence the equivalent advice would be to seek always to be self-aware …
Conflict — Address, Avoid, or Leverage?
Conflict exists in every organization. Why? Because the potential for discord is “baked” into the fabric of organizations — lots of people with different interests, needs, and approaches; each wanting attention, time, financial resources, and power — resources that inevitably are limited. Successful leaders know how to deal with conflict effectively and to be successful, …
Listening Takes Work
We live in an “outgoing” culture. By that we mean that people are encouraged and rewarded for speaking, writing, doing, explaining, capturing attention, sharing, liking, and generally responding as frequently as possible. Listening is “encouraged” — but often in the abstract. In reality listening is an absolutely fundamental skill for effective leadership because it is …