Performance

Helping people to perform and continuously improve their ability to do this is an important part of any performance management process. Unlike machines that can be “programmed” to meet specific performance standards, people present an entirely different set of challenges. The work of supporting the performance improvement needs of people requires a deep understanding of …

Ever wonder if you’re working on things the organization and your boss really want — and need? Here’s a way to address that concern – try collaborative goal setting augmented by frequent touch-bases! Setting Goals Collaboratively Goals create the “performance contract” between the organization and the individual. Accordingly, goals define the organization’s expectation and the …

To develop people for optimal performance, leaders help people to focus. Effective leaders know what is important, and because they have a broader perspective, they can help others to set appropriate/targeted goals, and they can remove barriers that may prevent others from achieving them. Try this: Ask everyone you work with to tell you the …

Problem solving is a sequence of mental steps – not an intuitive or haphazard behavior. Research findings indicate that following some type of systematic procedure to solve problems always produces better results than using no procedure at all. Using a process enables you to maximize the return on the time you invest solving problems because …