Whether one looks at Google’s research called Project Oxygen (demonstrating great managers are good coaches), or Gallup’s latest research (people leave managers, not companies), there is increasingly compelling data to suggest that managers and leaders play a critical role in improving employee engagement, satisfaction, and productivity. We all know it’s not in the pipeline. Here’s …
Coaching
Want improved performance? Start with the right questions!
The inability to improve performance is frustrating and often hindered by not having a complete understanding of presenting issues, barriers, and constraints. Coaching is an effective way to discover what’s getting in the way. The right coaching questions expedite the discovery process and help people get moving in new and better directions. A typical coaching …
Coach with Care
“Life is difficult.” It’s the opening line from The Road Less Traveled. It is sage advice no one should take lightly. We continually need to consider that life is difficult for most, as we coach people at work or in their personal lives. Always keep it top of mind and always be prepared to offer …
Owning Your Own Future
Thomas Friedman is right about our need to focus on our own learning. He wrote a terrific column in the New York Times about exactly why owning our own future is so critical. Based on his thinking, our message to one and all in the workplace is that it is time to choose ourselves as …