Maintain your composure. Here’s how . . . Know your buttons. Don’t react when they are pressed. Prepare emotionally when dealing with people who you find particularly annoying. Stop making everything about you — it absolutely positively is not. Stay present in the moment — everything passes. Remind yourself before you start any negotiation, feedback …
Want to improve your ability to get along with peers? Try using a cooperative approach!
Most individuals approach a conflict situation with either a competitive or a cooperative orientation. Those who think conflict must be resolved competitively believe that they must defeat the other party in order to win because only one side can win. Those who have a cooperative conflict-management style, on the other hand, believe it is possible …
Tired of constant conflict? Try a more collaborative approach!
Collaboration is an approach to work that promotes integrated effort and improved results through the exchange of useful information, knowledge, know-how, and ideas. There are “degrees” of collaboration. At one end of the continuum, collaboration can be viewed simply as improved sharing and exchange of information – better communication. At the other extreme – in …
Think succession planning belongs to someone else? Think again!
Succession planning is every leader’s responsibility. Since the key to competitive advantage is talent, what every leader needs to know is that succession planning is their responsibility and is something that needs to occur before key people depart – not after! Identifying internal or external people as potential replacements for key personnel makes sense as …