Agile Performance Management (APM) represents a new way to help people in the workplace move beyond traditional methods of planning for and assessing performance. As the workplace grows significantly more collaborative, social, and fast paced the need for change becomes even greater. The annual review, the absence of feedback, and lack of timely support are all being replaced by new agile approaches that emphasize coaching, feedback, and the timely collection and sharing of performance metrics.
Here are the key components of APM with links to related QwikCoach content that support a more agile approach to performance management.
Agile Performance Management
QwikCoach Support
Set goals and adjust them frequently to reflect changing business priorities.
Identify goals, objectives and desired results.
Provide frequent just-in-time feedback.
Use relevant metrics and data to provide great feedback.
Provide frequent just-in-time coaching and related learning and development activities.
Providing support for performance improvement | The Coaching Process | D.A.R.E — The QwikCoach Coaching Model
Establish performance metrics and collect contemporaneous data from informed observers/connected colleagues and managers
Identify and collect relevant performance metrics to help monitor progress.
Conduct frequent and regular “one-on-ones” to review goals and results and make appropriate adjustments.
Planning for and conducting performance reviews.
Provide rewards and recognition and insure that there is a “social” component to them.
Providing appropriate rewards and recognition.
Emphasize individual growth and development and integrate this focus with the creation and execution of IDPs (Individual Development Plans).
Supporting the creation and active use of individual Development Plans.